Terms & Conditions

Hargreaves Mall and Williamson Street road closure

• Select Saturdays from 3pm to 8pm
• Easter Saturday from 10am to 4pm
• Grand Final Eve Friday from 10am to 4pm
• Pack in is from 11am to 1.30pm; 6am to 9am on our daytime markets.
• On-site vehicles must be stationary by 2pm (5km speed limit with hazards)
• On-site vehicles can leave the site after 8.30 pm, subject to patronage (5km speed limit with hazards); for our daytime markets, this will be judged by the crowd as these can be very busy.
• The site must be cleared out at 10.00 pm for our regular markets and 6pm for our daytime markets.

• Moonlight Market is an outdoor event on pavement. We encourage stallholders to have a marquee.
• Stallholder will supply their own equipment: marquee weights, tables, chairs, float, signage etc.
• Each stall should be housed with 3x3 Marquee (not a budget marquee) as they do not withstand weather conditions and become hazardous to the public.
• Each leg of the stall should be weighted down with a 20Kg weight or sandbag. No pegging is available on our site.
• Any stall failing to weight their marquee correctly will be asked to remove it.
• All equipment must be of a high standard and to meet Australia Standard.
• Equipment that is not deemed suitable will be asked to be removed.
• Stall holders are personally liable for any injury or damage caused as a result of their property on and around their site.

Fashion, home décor, wellness, accessories, activewear, children's clothing, pets accessories, home-made food produce, plants.

Food stalls: Food stalls must be licensed by the Victorian Government and supply a Food Safety Certificate.

Plant stalls: Plant stalls must be licensed by the Department of Agriculture. Copy of Licence to be provided.

All fees must be paid in advance and within 48hr of the stall application being accepted.

• 2 x 2m stall — $99 incl GST
• 3 x 3m retail stall — $132 inc GST
• Dessert stall — $187 inc GST
• Hot Food — $275 inc GST
• Drinks stall — $132 inc GST

• Stallholders must give names of all employees and assistants in the application and update management with any change of details.
• All assistants or employees must be aware of all the market's terms and conditions.
• Stalls must be open and staffed for the entire period of opening hours. The security of your stall is your responsibility.

Dogs are allowed at our Market and should be kept within the stall at all times or accompanied on a lead.

• No smoking is allowed at the market.
• Alcohol must not be consumed by anyone driving.

• Stallholders must have their own public liability insurance. You are able to pay $10 to be covered under our policy — this must be communicated to us via email and arranged a minimum of 5 days before the market.
• The following stalls can be covered under our market's public liability insurance: craft, jewellery, clothing, art, home décor, ceramics, pets accessories. Our public liability is for the day of the event you are booked with us only.
• Food, soaps, candles, face painting, entertainers must have their own policy.
• The public liability does not cover theft, damage to your personal items, damage to your product, stock or equipment at the market. Our public liability is only active when you are attending the Moonlight Market.
• If a claim is made against the stall holder for public liability, an excess of $5,000.00 per claim is payable by the stall holder owner.
• It is in your best interest to ensure that you have product insurance if your items include cosmetics and beauty products, candles, skincare, oils, food producers hot and cold, massages, potions, medicines as required by law.
• Stalls excluded from our public liability and must produce their own insurance policy with a minimum of $10,000,000 cover include: entertainment, hot and cold food, food truck of any sort and beverage stall.
• Stall holders' policies must be in the same name as the stall holder applicant.
• All stall holders who must present insurance must ensure they are insured for Public Liability, Personal Indemnity and Product Liability.
• We have a strict requirement for Public Liability Insurance Policy with a minimum of $10,000,000 cover for those not covered under Moonlight Market Bendigo (by payment of $10 to be included).
• A copy of the Insurance Certificate of Currency must be supplied with your application.
• It is the responsibility of the Stallholder to ensure that your Public and Products Liability Insurance Policy is renewed and remains current for the dates booked at Moonlight Market.

• Vehicles must not go faster than 5km and must have hazard lights on when moving.
• No vehicles will be allowed to move on-site 60 mins prior or 30 mins post-event to ensure all attendees are clear.
• Free parking can be found at the multi storey carpark in Hargreaves Street, a short walk from the market.
• Stallholders may drive into the mall to unload and pack up.
• There is no parking by the stall, as space is very limited.

• Stall locations will be issued upon arrival at the market.
• We do our best to allow stallholders booking more than one date to have the advantage of a fixed regular position, so you can then build your repeat customer base.

• In consideration of another stallholder, early departure will not be allowed.
• In the case of an emergency, market management will be able to grant an early departure.
• Any stall that is sold out must place a sign stating so and wait until the advertised closing to depart.

• In the event of a first aid emergency a full St Johns First Aid Kit is available at the Moonlight Market Bar.
• All security guards are trained in First Aid.
• All products must meet statutory health requirements and in no way pose any health risks to the consumer.
• Stallholders must ensure that their activities do not endanger the safety or security of visitors to the market and fellow stallholders.
• Moonlight Market Bendigo will not tolerate any verbal or physical abuse towards stall holders, public, staff, security and management.
• Any bad behaviour will result in immediate termination and a ban from the market with no refund.
• Refer to the OHS Manual provided.

• Stallholders wishing to sell consumable products at Moonlight Market must obtain all relevant permits from the government.
• The FoodTrader Registration Permit shall be provided upon acceptance of your application and not later than 5 days before the market date.
• Failure to present the correct permits will result in cancellation of your stall with no refund allowed. All council and government health and safety guidelines must be met and adhered to and are the sole responsibility of the stallholder.
• Stallholders who do not adhere to this requirement will not be permitted to participate.
• Additionally, stall holders are required to provide their own fire equipment within their work area in the event of a fire.

• All rubbish, waste and packaging must be taken away with the stallholder.
• Stallholders are not allowed to use the provided bins for their product and trade waste.
• The stall site must be left in the condition it was found, clean and clear of debris.
• After 9pm, stall holders can check with staff to see if there is any space left in the bins to utilise.
• In accordance with providing a sustainable environment the following will not be allowed on site by stall holders: single use plastic bags, single use plastic cups, helium balloons, styrofoam/polystyrene products or packaging.

• In the event of adverse weather conditions causing the market to be cancelled or to close earlier than scheduled, there will be no refunds or credit.
• No credits or refunds are issued in the case of bad weather on Market Day or for the market being cancelled for any reason.
• In the event of high winds and severe weather warning issued by the National Australian Bureau the market will be cancelled.
• Management will not be held responsible for any loss including fees paid by stallholders, damage or injury whatsoever resulting from bad weather conditions.
• Stall holders who arrive later than 1.30 pm will be refused vehicle entry and no refund issued unless a prior arrangement with management has been agreed. You may walk your items in after this time.
• No refunds are granted for stall holders failing to produce their Certificate of Currency or FoodTrader Registration Permit.
• Cancellations are not eligible for a refund or credit. Where there are special circumstances and proof can be provided, a credit may be issued at the market organisers discretion.
• Any credits granted will expire at the end of the current season and cannot be carried forward into the next season.
• Cancellations must be made in writing to moonlightbendigo@gmail.com.
• If the stall is a no show with no notice given, no refund or credit will be issued for that date.

Any incident or accident that occurs to any person or property must be reported to management.

Without limiting the generality of these terms, the stallholder acknowledges and agrees the Manager is not liable for any claim or loss suffered or incurred by the stallholder in relation to or in connection with:

• Theft or damage of products, equipment or goods under the control of the stallholder or any other property of the stallholder at any time including times when the market is not trading.
• Any failure by the stallholder to sell the approved products, any journey from or to the market.
• Anything occurring off the market site, including anything that occurs at market, or damage or injury to any property or person.

• Stall holders should not leave their stall unattended at any time.
• Stallholders are responsible for the security of their own stock, produce, equipment, cash and personal effects.
• In the event of theft please alert a security guard — do not attempt to apprehend an offender by yourself.
• In the event of an accident needing first aid please notify a security guard and management.

Any lost persons and property should be handed or taken to the management tent.

Moonlight Market policy relates to all platforms including Facebook and Instagram.

• Moonlight Market encourages all stallholders to add or hashtag the market in their posts so we can further promote their brands by sharing. #moonlightmarketbendigo
• Stall holders should not post anything that can damage the reputation of Moonlight Market, branding, commercial interest or the confidence of visitors.
• Any complaints or grievances should be directed in private to management via email.
• No negative opinion or grievances should be aired on social media.
• Moonlight Market reserve the right to cancel future bookings of stall holders who are in breach of our policies.

Please note — for products only:

• No applications will be accepted without images of the products being sold.
• No counterfeit items will be allowed. Any stall found selling these goods will be removed and no refund issued.
• Used items can only be sold under fashion applications only.
• Management has the authority to request a stall and stall holder to be removed for not adhering to any of the market regulations.

Ensure you have communicated the Moonlight Market Terms and Conditions to your workers and list their details and email to moonlightbendigo@gmail.com.

By submitting your application below, you confirm that you have read and agreed to the above terms and conditions.